Frequently Asked Questions
We do take international orders please email waterbottles@specialized.com for more information.
Aruba, Bahamas, Islas Caimán, Curazao, Guatemala, El Salvador, Ecuador, Puerto Rico, Costa Rica, Panamá, Nicaragua, Honduras Bolivia, Paraguay, Jamaica, Venezuela, and San Martín
Please contact: Franco.Lavezzari@specialized.com
100 bottles is the minimum order quantity for all of our water bottle styles. Total order quantity options are 100, 200, 350 or 500.
You will receive your bottle order in 2-6 weeks, depending on order quantity and seasonality. Please reach out to our team for current lead times.
Please reach out to our team for current lead times.
Orders ship with the option of either FedEx Ground or FedEx Priority services.
If you are part of a non-profit organization and can provide us with the state issued sales tax exemption certificate or state government issued tax ID number, you will not be taxed on your order.
No, you do not need a resale certificate to purchase bottles. However, if you are in a taxable state or will be selling to a taxable state, then you will be charged the appropriate taxes for your purchase.
Yes, all of our bottles are BPA free and are made of food-safe FDA approved materials.
Yes, our bottles and caps can be washed on the top rack of a dishwasher. However, our Chromatek Insulated bottles should be washed by hand only.
The interior of a Purist bottle should never be scrubbed with an abrasive material or brush. The best cleaning method is to simply rinse out after each use and when needed, rinse with warm water and a mild soap. Alternatively, the bottle can be washed on the top rack of the dishwasher or you can use a soft cloth on the interior if necessary.
Yes, all our bottles can be recycled in your regular recycle bin
Our bottles are made and printed in California.
Yes, pricing changes depending on the total quantity of bottles ordered. The first significant price break is at the 200 unit quantity for US orders.
Due to the customized nature of our products, we do not accept returns or exchanges. Any issues with printing errors will be addressed on a case-by-case basis and may result in a partial refund if it is determined that the error was not present in the approved digital proof at the time of purchase.